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Ethnic groceries

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Return & Refund Policy

Risk-free shopping with an easy refund policy

We will issue a refund in the below cases. The issue must be brought to our notice within a week of placing the order.

Dispatched Wrong Product

We offer a full refund if we happen to dispatch a wrong product instead of the product you ordered. Just send us the image of the product you received by mistake and we will issue a full refund for the product you ordered. However, the product to be returned should be in the original sealed condition.

Product Not Fulfilled

The supply of certain products is not certain. We won't be able to dispatch a product once in a while due to non-availability. We may not be able to dispatch any other product if they are not in a saleable condition. In such cases, we will issue a refund for the product.

Received Spoiled Product

We take utmost care while choosing products from our suppliers. But due to conditions beyond our control, there is a chance of spoilage during transit or due to other operational reasons. We have you covered. Just talk to one of our representatives on +918500000442. You may return the product and we will issue the full refund.

Any Other Issues

If you want a refund for any other issues not covered here just contact us by email ( thekiranamart.vzm@gmail.com ), or phone ( +91 8500000442 ) and we will take up your issue for consideration.

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contact us

Address: 20-21-18, Block-B, GF-2, Venkateswara Residency, Naidu Colony, Vizianagaram

Email: thekiranamart.vzm@gmail.com

Mobile: +91(0)8500000442

Landline: +91(0)8922-231116

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